James Allen Review

James Allen Ranking

9.8

Our Score

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Average User Rating

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James Allen Ranking

Our Score

9.8

Average User Rating rating rating rating rating rating

Visit Store

James Allen Review

Reviewed by: top 10 best jewelery stores
Jun. 23 2021

As you shop for jewelry online, you will quickly realize that there are many choices available. However, they are not all equal. Find out in the James Allen review below how one of the best online jewelry stores ranks in quality and selection. Let’s start with the best diamond engagement rings.

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How We Decided

800

Consumer Reviews

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Researched Review Sites

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Research Hours

5

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What are the Jewelry Store Categories at James Allen?

James Allen has a broad range of jewelry, as we will explain in detail in this review. The main categories you will find here are: 

 

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Best Diamond Engagement Rings

James Allen has an extensive range of engagement rings. There are both diamond and gemstone varieties. 

Large Selection

At the time of writing this James Allen review, there were more than 75,000 items available in the diamond engagement ring category! There are many engagement rings styles to choose from:

  • Solitaire 
  • Pave
  • Channel-Set
  • Side-Stone
  • Tension
  • Vintage
  • Halo
  • Three-Stone

As for the cut, select from round, princess, and cushion. Shop according to the metal you want, as well. There is rose gold, white gold, yellow gold, and platinum.

360-Degree HD

We love that each diamond is available in 360-degree HD. That means that you can click on the one of interest and see it virtually from every angle.

For those who are shopping online for jewelry for the first time, this option is an excellent alternative to in-person shopping. You can imagine what it will look like when it arrives at your doorstep.

Multiple Photos

There are also multiple high-quality photos of each of the best diamond engagement rings, as well as clear descriptions of them. See the carat, cut, shape, and more in the description.

Quality

Several James Allen reviews online speak positively about the quality of the rings and the value. Knowing that user experiences are overwhelmingly positive for diamond excellence provides peace of mind.

Price of the Best Diamond Engagement Rings

It’s also terrific to see sales on many of the James Allen diamond engagement rings on sale at the time of writing this review. Some discounts are several hundreds of dollars, which is substantial. There are diamond engagement rings for budgets ranging from about $1,500 to more than $25,000.

Design Your Own at the Best Online Jewelry Store

Those who want to create an extra-special way to say, “Will you marry me?” consider designing an engagement ring on James Allen. Start with a setting or start with a diamond and go through the process easily online. Being able to build an engagement ring this way is a cutting-edge and innovative service.

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James Allen Review of Wedding Rings

Along with giving an engagement ring, you’ll also both likely want wedding rings. At James Allen, they can match or be completely different. We like that both options are available at the online jewelry store. 

Range of Styles for the Best Diamond Wedding or Engagement Ring

There are hundreds of choices for women’s wedding bands. We like how you can narrow down the choices to Classic or Diamond. Also, select from 14K or 18K white, 14K or 18K yellow, platinum, or rose gold. Having so much variety is great because you’re more likely to find the exact one you want.

As for men’s rings, there is a smaller selection than women’s rings. We wish there were more options for the modern man. However, we appreciate that there are classic, carved, diamond, and alternative ones; we just wish there were more of each category.

Budget-Friendly 

Select from styles as low as under $100 to over $30,000. That means that the wedding ring will fit a range of budgets, which is good news for any couple. 

Easily adjust the price range you want to stay within as you shop. There are also regular sales on both men’s and women’s bands.

360-Degree HD 

As with the diamond engagement rings that we noted earlier in this James Allen review, there are 360 degrees HD for wedding rings. See clearly how the ring looks from all sides and angles to get a clear idea of what to expect from the best online jewelry store.

Anniversary and Eternity Rings

We think it is great that James Allen also provides anniversary and eternity rings. Women’s anniversary rings come in many styles, sizes, and metals.

Simply scroll down the page for each ring type (anniversary or eternity) to see what is available. If one piques your interest, choose the carat you want, as well as whether you want an earth-created or lab-created diamond.

 

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Earrings at the Best Online Jewelry Store

In this James Allen review, we also want to point out that you can create your diamond or gemstone earrings in addition to the best diamond engagement rings. Or, check out the ready-to-ship gemstone earrings.

Many Types

There are 20 different stones available for gemstone earrings, and 4 kinds of pearls, including fresh water. Or, if you want to gift her birthstone earrings, there are beautiful options here too.

Stylish Options

See the earrings from every angle with the 360-degree HD rotation available for them. It is like seeing them in real life. 

Being able to imagine wearing them or your loved one with them is easier with this feature. All of this from the comfort of home, without having to head out to the store. In terms of styles, there are gorgeous hoops, drops, studs, and more.

Great Metal Selection

For the metals, you can get:

  • 14K white gold 
  • 18K white gold 
  • 14K yellow gold 
  • 18K yellow gold
  • Platinum
  • Rose gold

Range of Prices

As with the other jewelry types we discuss in this James Allen review, we appreciate the wide range of pricing on the earrings. From about $100 to over $20,000, there is something to suit many budgets. Sales also happen regularly online.

Loose Diamonds

At James Allen, you can also purchase loose diamonds. This is a growing trend for those who want to create a unique custom setting rather than a pre-made ring or other types of jewelry.

Big Range

A variety of loose diamonds are available:

  • Round
  • Princess
  • Oval
  • Cushion
  • Emerald
  • Pear
  • Radiant
  • Asscher
  • Marquise
  • Heart

There are colored diamonds too, which is modern and fun. The options are many, from yellow, blue, and pink to green orange, brown, black, and purple.

Other Fine Jewelry

You can also get bracelets and necklaces at the James Allen online jewelry store. Close to 100 bracelets and about 350 necklaces were available at the time of publishing this review, in addition to the best diamond engagement rings.

Easily Find What You Want

We love the ease with which we can narrow down the choices on this website. Sort the jewelry collections by:

  • Stones, such as diamond, ruby, amethyst, and turquoise
  • Pearl
  • Birthstone
  • Metal
  • Price

You can choose one of these filters or a combination of them. That allows you to find the one you want within less time, given the overall inventory is vast.

Gift Ideas

You can also conveniently sort the online jewelry store for:

  • Lab-created diamonds
  • Earth-created diamonds
  • Gifts under $500
  • Gifts under $1000
  • Birthstone gifts
  • Precious metal jewelry

When you are looking for gift ideas, these categories are helpful. They make it easier to show the one you love just how much you care, all while staying within a set budget.

Warranty, Shipping, and Returns for the Best Online Jewelry Store 

Here are more important details in your online shopping journey to consider:

Warranty

The jewelry you buy from James Allen, including the best diamond engagement ring, comes with a lifetime warranty. That means that the company stands behind the quality of their materials, and they explain on the website that they inspect each one before shipping it.

The lifetime warranty includes free prong tightening, cleaning, and rhodium plating. As with most warranties, there are exclusions and exceptions, so always read the fine print and stay up to date with the company’s policy changes. There is also additional coverage available in a 3-year upgraded protection plan.

 

Shipping

Did you know that James Allen offers free global shipping? That adds to the great value of the inventory as it saves you an extra fee. Shipping takes 1-3 weeks, according to the website, depending on the promotion. 

The exception is loose diamonds, which ship as soon as they pass inspection. Several web reviews say that shipping is within the expected timeframe. A signature is always required for the package, for your protection. Plus, James Allen insures and registers all items for their entire value.

Returns on Diamond Engagement Rings and Other Jewelry

In the unlikely case that you are unsatisfied with the purchase, you can return it in the original (and unworn) condition within 30 days for a full refund or exchange. That makes for risk-free shopping, which we like very much.

This free return shipping policy is for the US and Canada. There is a limit of three returns per customer, with some additional terms and conditions written on the website.

Certificates

With the purchase, you will receive a certificate that shows the diamond grade. It will explain the cut, clarity, color, and carat weight. You will also get an insurance appraisal if your diamond is mounted in jewelry.

What is Unique and the Best about the James Allen Online Jewelry Store?

There are many things we’ve already discussed that set James Allen apart from the rest, including 360-degrees HD viewing of the best diamond engagement rings and other jewelry. As well, you can enjoy 1 year of free resizing, when certain conditions are met.

Resizing Policy

The company will resize your ring for free within the first year of when you bought it, including free return shipping in Canada and the US. Please note that some rings are not able to be resized. This policy is thoughtful, in our opinion.

Lifetime Upgrade

Here is another policy that you won’t see on every jewelry website. A lifetime upgrade is available for a loose diamond, which means you can exchange it for 100% credit for a replacement diamond at least twice its value or more.

A requirement here is that the diamond must be in original condition and have the original lab grading document. We think this policy is terrific for those who want to upgrade for a future anniversary present or another special occasion.

Real-Time Diamond Inspection

An interactive service offers diamond inspection in real-time for the best diamond engagement ring, wedding ring, bracelet, or another piece from the best online jewelry store. This is a unique service whereby the James Allen experts share their screen with you to take you through the different attributes of the diamond using Super Zoom magnification.

You can ask questions and find out a lot about the jewel during the conversation. The expert will also explain the grading certificate to you. This custom service is one of the many reasons why we consider James Allen to be the best online jewelry store.

Around-the-Clock Customer Service

The jewelry team of experts is available to help you with 24/7 customer service. Whether you have a question about a product or another type of inquiry, you can contact James Allen in many ways.

Choose the contact method you prefer. There is phone, chatbot, email, or a contact form. Emails typically get a reply in two business days, as per the website.

Concluding Words on the James Allen Review

There is a lot to like about the James Allen online jewelry store, from the lifetime warranty and free shipping to the free 30-day returns. The ease of navigating the website is also a huge plus, in our opinion.

While there are much fewer options for men’s bands than women’s, there are far more positives than negatives about this web store. Several reviewers online talk about the high quality of the materials, as well as the quick shipping. 

Not only that, but the designs are exquisite, whether you are ordering a diamond engagement ring or another type of jewelry. The selection is hard to beat, with a range of sizes, shapes, and metals for every budget. For all these reasons, our editor positions James Allen in first place as the best online jewelry store.

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About the Research

We’re here to make it easier for you to find quality jewelry for a special person in your life. All the information you need to make a more informed decision is here at this site, so take the time to browse the reviews to find the best online jewelry store for your needs. Each review includes details about the store selection, quality, metals, styles, pricing, shipping, and more.

We are grateful to be of service and bring you content free of charge. In order to do this, please note that when you click links and purchase items, in most (not all) cases we may receive a commission. Your support in purchasing through these links enables us to keep providing you with content and opinion to the best of our knowledge. We promise that our score rating is based on product data and other type of information such as pricing, seller experience and additional information and that commission rate we may receive is not affecting the content we write on each product. Thank you!

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  • We are grateful to be of service and bring you content free of charge. In order to do this, please note that when you click links and purchase items, in most (not all) cases we may receive a commission. Your support in purchasing through these links enables us to keep providing you with content and opinion to the best of our knowledge. The commission rate we may receive is not affecting the content we write on each product; however along with past buyers preference, mattress product details and reviewers’ findings, it may impact the display order of a product at the website. We try our best to keep things fair and balanced, in order to help you make the best choice for you. Your buying price is not changing whether we are entitled for earnings or not. Thank you!